Frequently Asked Questions
Question: How long has CHI Limited been in existence?
Answer: The company was first incorporated in March 1980 and has been operating in Nigeria since then.
Question: Where is the head office of CHI Limited?
Answer: The head office of CHI Limited is located at 14, Chivita Avenue, Ajao Estate, Lagos State, Nigeria.
Question: How many production plants does CHI Limited have?
Answer: CHI Limited operates from just one production plant in the country which is located in Lagos. The factory is located at 14, Chivita Avenue, Ajao Estate, Lagos State, Nigeria.
Question: What is the difference between Chivita and CHI Limited?
Answer: CHI Limited is the name of the company that manufactures products in the Fruit Juices, Value Added Dairy beverages, and Snacks category. Chivita is the master brand name for the CHI Limited range of fruit juices, fruit juice nectars and juice drinks. The name “Chivita” is a derivative of “CHI” (the Company name) and “VITA” (a short form of vitality).
Question: How many brands does CHI Limited have?
Answer: CHI Limited offers a range of products in the Fruit Juices, Value Added Dairy and Snack categories. The beverage products are clustered under the Chivita and Hollandia brand names. The Snacks products are branded Chi.
- a) Chivita 100%, Chi Exotic, Chivita Active, Chivita IceTea, and Happy Hour by Chivita, are the fruit juice, juice nectars and juice drinks products under the Chivita master brand name.
- b) Hollandia Yoghurt, Hollandia Evaporated Milk, Hollandia Lactose Free Milk, Hollandia UHT Milk, Hollandia Soya Milk are all brands under the Hollandia master brand.
- c) Our Snacks portfolio boasts of Chi SuperBite Sausage Roll, Beefie Beef Roll, Beefie Meat Pie, and Chi Classic Cake.
Question: How many people work at CHI Limited?
Answer: CHI Limited employs a workforce of over 5,000 direct and indirect employees spread across most states of Nigeria. By virtue of our complex manufacturing operations and robust supply chain network, CHI Limited currently provides indirect employment to over 112,500 people.
Question: Does CHI Limited distribute its products based on a class demographic?
Answer: NO. CHI Limited does not restrict the distribution of any of its products to any class of consumers. We have a very wide range of Fruit Juice, Juice Nectars, Juice Drinks, Fruit Flavored Drinks, Drinking Yoghurt, Milk, and Snacks products in a variety of pack formats, sizes, flavors, and variants, that are designed to appeal to people of all demographics, cultures, ages, genders, educational, economic, or social status, and taste preferences. In line with our business objective, we distribute our products to Nigerian consumers through a wide distribution network of trade partners, distributors, and retailers, who are present in and avail our full product range in various sales outlets all over the country.
Question: Where can I buy CHI Limited products?
Answer: CHI Limited products – Chivita range of fruit juices, Hollandia Yoghurt, Hollandia Evaporated Milk, Hollandia Lactose Free Milk, Hollandia Soya Milk, Hollandia UHT Milk, Chi Superbite Sausage Roll, Beefie Beef Roll, Beefie Meat Pie, and Chi Classic Cake, can be purchased from supermarkets, neighbourhood stores, kiosks, open markets or any shop or store near you. We are able to provide our products over a wide geographical area because we have a wide network of distributors, wholesalers and trade partners who sell our products and make them available in various shopping malls, stores, shops, and markets all over the country.
Question: What drinks does Chi Limited produce?
Answer: Chi Limited has two main brands – Chivita and Hollandia – under which we provide a range of Fruit Juices and Value-Added Dairy products respectively.
- a) We offer a range of fruit juice, juice nectars and flavored drinks products under the Chivita master brand – Chivita 100%, Chi Exotic, Chivita Active, Chivita IceTea, and Happy Hour by Chivita, all of which come in a variety of fruit flavors.
- b) Hollandia Yoghurt, Hollandia Evaporated Milk, Hollandia Lactose Free Milk, Hollandia UHT Milk, Hollandia Soya Milk are the drinking yoghurt and milk brands under the Hollandia master brand.
Question: Does Chi Limited only produce drinks?
Answer: No, Chi Limited also produces a range of Snacks products. Our Snacks portfolio boasts of Chi SuperBite Sausage Roll, Beefie Beef Roll, Beefie Meat Pie, and Chi Classic Cake.
Question: Are CHI Limited fruit juices made from natural fruits and ingredients?
Answer: Yes. At CHI Limited, we have a strong product portfolio that consists of 100% Pure Fruit Juices, Juice Nectars, Fruit Juice Drinks and Fruit Flavored Drinks. Our products are made from fruit juice concentrate produced from fresh fruits and vegetables which are grown in well maintained groves and orchards. We take extra care to source for and use only high-quality ingredients in all our products. Additionally, we employ state-of-the-art and internationally certified technology that automates our production processes to ensure minimal human intervention in our production processes.
Question: What kind of packaging is used for your products?
Answer: Our beverage products (Chivita Fruit Juices, Hollandia Yoghurt, and the Hollandia Milk brands) are packed in a 6-layer aseptic packaging. This packaging type protects the goodness in the ingredients provided by Mother Nature and ensures that the freshness and integrity of the final product remains intact until you buy the product from the store.
Question: Is your packaging recyclable?
Answer: Yes. All CHI Limited products are packaged in aseptic packaging which are environmentally friendly and recyclable.
Question: How do you ensure the quality of your products?
Answer: At CHI Limited, we take extra care to use only high-quality ingredients which are sourced from all around the World. Our Chivita juices are made from fruit juice concentrate produced from fresh fruits and vegetables grown in well maintained orchards. The milk and ingredients used in our yoghurt and milk products are sourced from well-nourished cows which have been bred on fresh, healthy grass growing in hygienic pastures. These high-quality ingredients and raw materials then go through a fully automated production process that restricts human interference, and then are finally packed in aseptic packaging to ensure that the quality of the products is retained.
Question: What is the shelf life of your products?
Answer: The shelf life of every product is unique to that specific product. Generally, the shelf life for the fruit juice and dairy products ranges from 4 months – 9 months. Our snacks products (beef roll, meat pie and cake) have a shorter shelf life of approximately 2weeks.
Question: How long can I keep any CHI product after opening?
Answer: Once opened, the packs of our beverage products (Chivita fruit juices and Hollandia Yoghurt and Milk products) must be kept properly covered, refrigerated, and consumed within 3 days.
Question: How is CHI Limited giving back to the community?
Answer: During the Covid-19 pandemic experienced across the world in 2020, CHI Limited made product donations to the Nigeria COVID-19 Presidential Taskforce, several Isolation & Treatment Centers, Medical Workers, and economically vulnerable groups across many States of the Federation. For these exercises, CHI Limited gave out thousands of packs of its Hollandia Evaporated Milk, a product rich in Calcium and Vitamins B1, B6, B12 & D – nutrients which help to boost the body’s immune system, protect it from infections, and help fight against harmful germs, illnesses, and diseases.